How we handle your data
Last updated on 5 September 2026.
Who are we?
Croptic BV, based in Ghent, Belgium (KBO 0792.975.592). Reachable at info@croptic.ai. For questions about your data, use the same mailbox.
What we collect
From forms on this site we collect what you fill in: name, email, optional phone number, user type (arable farmer, contractor, pilot, other), hectares, and your message. We also log your browser user-agent and the page you submitted from, to troubleshoot and detect spam.
In local storage we keep your cookie choice, a dismiss timestamp for the email popup and a temporary bot-check token during form submission. Your language choice lives in the web address itself, not in storage.
Cookies for statistics and session recordings
With your consent we measure how this site is used with Google Analytics 4 (Google Ireland Limited, with processing partly in the United States under the EU-US Data Privacy Framework), so we can see which pages help visitors. We also record sessions and build heatmaps with Microsoft Clarity (Microsoft Ireland Operations Limited), so we can see where visitors get stuck. Input fields are masked in those recordings: what you type into a form never reaches the recording.
Without your consent we load neither of them. The scripts are not in the page, so no request goes to Google or Microsoft either. If you choose Decline, we immediately clear any cookies that were already there.
Which cookies and which storage
| Name | Purpose | Retention | Recipient |
|---|---|---|---|
| _ga | Tells visitors apart | 2 years | Google Ireland Limited |
| _ga_<ID> | Keeps track of the session state | 2 years | Google Ireland Limited |
| _clck | User id for Clarity | 1 year | Microsoft Ireland Operations Limited |
| _clsk | Links page views to one session | 1 day | Microsoft Ireland Operations Limited |
| croptic-consent (local storage) | Your choice about statistics and session recordings | Until you clear or withdraw it | Croptic, stays on your device |
| croptic_popup_submitted (local storage) | Remembers that you filled in or dismissed the email popup | Until you clear it | Croptic, stays on your device |
| Savings wizard state (local storage) | Remembers where you left off in the wizard | Until you clear it | Croptic, stays on your device |
The legal basis is your consent, article 6.1.a GDPR together with the Belgian act of 13 June 2005 on electronic communications. You can withdraw your consent at any time through the Cookie preferences link at the bottom of every page: it reopens the notice and, on a decline, also clears the cookies that were set. If you disagree with how we handle this, you can lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be) or the Dutch Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
What we do with it
Your form submission ends up in our CRM. We use those details to contact you personally about Croptic, and for nothing else. We don't share your data with third parties.
How long we keep it
We keep your form data as long as we need it to follow up on your request, and afterwards in our CRM for a reasonable commercial follow-up window (at most 3 years without contact). You can request deletion at any time.
Your rights
Under the GDPR you have the right to access, correction, deletion, and to object to processing. Send your request to info@croptic.ai and we'll respond within 30 days. You also have the right to lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be) or the Dutch Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
Changes
We may adjust this policy, e.g. if we add new tools. We'll flag material changes clearly on this page; the "Last updated" date at the top always points to the most recent version.